In the world of voice and AI assistants, each integration with a new service or acquired capability is small victories that can make a big difference in the lives of users.
Companies are predicting a bright future for technology and are acting accordingly to strengthen their ranks while this segment is still young and fragmented. A good example is, Microsoft and Amazon have recently revealed a collaboration, which has already seen Alexa and Cortana begin to communicate.
Microsoft has announced that in the future, all Alexa-enabled devices will be able to make Skype calls. According to the press release, the feature will be as intuitive as Amazon’s current call features. Once available the user can say “Alexa, call John on Skype” to make a call, or “Alexa, answer” to make a Skype call in your virtual assistant column.
The Amazon devices can make and receive calls and even messages. This through Echo Connect, for landlines and even the support, to dial most numbers in the US, Mexico, and Canada. However, Skype brings some vital assets to the table, such as video calling and conferencing service, which will work on devices with Echo screen. But, more importantly, the vast user base.
Let’s keep an eye on this relationship between Microsoft and Amazon; it seems to last.